• Why should I use eConferenceregistration.com (ECR)?

ECR is the best way to improve attendance and guest satisfaction for all your meetings and events, while saving you time, money and effort. ECR has three powerful sets of tools, each with its own benefits:

1. Our Event Planning tools save you time, money and effort by automating your registration services.
2. Our eMarketing tools improve efficiency, visibility, and raise the level of communication between you and your guests.
3. Our data tools help you plan out events with valuable information that ensures the success of your meeting.

• What are ECR's features?
  

1. Personalized event home pages
2. 24/7, secure online registration and fee collection
3. Personalized registration, sponsorship pages
4. Personalized and targeted email messages
5. Customized pre- and post event surveys

• What does ECR send to my guests?

Your guests receive personalized email invitations addressed from you or the organization hosting the event.

• What benefits does ECR offer my guests?

1. 24/7 access to event information and registration
   
2. Interactive communication with your event staff
   
3. A secure registration environment

• Who should use ECR?
  

Meeting and event planners, from the occasional event planner to the seasoned meeting professional, will benefit from using ECR's event planning, eMarketing, and data tools. Ideal applications include:

1. Training Programs
   
2. Seminars
   
3. Receptions
   
4. Fundraisers
   
5. Sporting Events
   
6. Workshops
   
7. Networking Events
   
8. Promotional Events
   
9. Conferences

• How does ECR help me brand my organization and event?
  

1. ECR uses your logo to brand your event home page.
   
2. ECR can also include your logo in conference emails.

• How do I register for ECR?
  

With ECR it's easy to get started. On our home page click contact us. An ECR representative will contact you personally and get your event conference registration on track.

• Do I need to purchase any hardware or software to use ECR?
  

No, ECR is an application service provider, which means that ECR hosts the application and data in a secure environment and provides you access to it through the Internet. All you need is Internet access and a web browser to run the application. You don't need to install or maintain any additional software.

• How has ECR provided a secure environment for my event data?
  

ECR provides secure online registration and fee collection 24/7. We have partnered with industry leaders in secure eCommerce, to insure the secure handling of your information.

• Will data on my events or guests be shared with third parties?
  

ECR does not share personally identifiable information about your guests with third parties without each guest's consent.

• How do I gather evaluation feedback from my guests?
  

Surveys may be included in your email communications with your guests, pre- and post surveys are recommended.

• How will I receive payment from paid registrants?
  

Your guests will be able to pay online when they register for your event. The funds collected from your attendees will be deposited directly into your account, less your bank's processing fee. ECR will assist you in establishing a CSI merchant account if needed.

• Does ECR allow me to setup various pricing levels?
  

ECR offers a registration fee based on your specific needs. The registration fee also allows for early registration discounts.

• Can ECR handle refunds?
  

ECR processes cancellations and refunds. When setting up the event, you have the option to allow your guests to cancel and receive refunds.